imprint and data protection

Imprint:

CLEANCOACH, LOGISTICS & SERVICES S.L. Carrer del Verderol 11 B 07609 Puig de Ros / Llucmajor Spain

Managing Directors: Matthias Heisig Inga Heisig

Phone: +34 637 885202 Phone: +34 637 868619 Phone: +49 157 50119302 Email: info@cleancoach-logistics-services.com Website: www.cleancoach-logistics-services.com

Tax Number: B 56921083

Commercial Register Entry: Palma de Mallorca

Web Design: www.amawebsmallorca.com

Images: Matthias Heisig and Inga Heisig

Disclaimer: CLEANCOACH, LOGISTICS & SERVICES S.L., VAT number B 56921083, address C/ del Verderol 11 B, 07609 Puig de Ros, Spain, cannot assume any responsibility arising from incorrect, inappropriate, or illegal use of the information appearing on the website www.cleancoach-logistics-services.com. Within the legally established limits, CLEANCOACH, LOGISTICS & SERVICES S.L. does not assume responsibility for the lack of accuracy, completeness, updating, and accuracy of the data or information contained on its websites. The contents and information are not binding for CLEANCOACH, LOGISTICS & SERVICES S.L., nor do they constitute opinions, advice, or legal advice of any kind, as it is merely a service offered for informational purposes. The website www.cleancoach-logistics-services.com may contain links to third-party websites that CLEANCOACH, LOGISTICS & SERVICES S.L. cannot control. Therefore, CLEANCOACH, LOGISTICS & SERVICES S.L. cannot assume responsibility for the content that appears on third-party sites. The texts, images, sounds, animations, software, and other content of this website are the exclusive property of CLEANCOACH, LOGISTICS & SERVICES S.L. or its licensors. Any transmission, distribution, assignment, reproduction, storage, or public reproduction -in whole or in part- requires the express consent of CLEANCOACH, LOGISTICS & SERVICES S.L. Likewise, to access some of the services offered by CLEANCOACH, LOGISTICS & SERVICES S.L. through the website, you must provide some personal data. In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, we inform you that by filling out these forms and/or contact forms, your personal data will be included and processed in CLEANCOACH, LOGISTICS & SERVICES S.L.’s files in order to provide and offer corresponding services and inform you about changes to the website. We also inform you, free of charge at your request -by email to info@cleancoach-logistics-services.com or by post to C/ del Verderol 11 B, 07609 Puig de Ros, Spain-, about the possibility of exercising the rights of access, rectification, erasure, and objection to your personal data. Current status as of 01.03.2024

Dispute Resolution: For dispute resolution (ART 14 (1) ODR-VO AND §36 VSBG): The European Union’s internet platform for online dispute resolution (the “OS platform”) for consumers can be accessed at the following link: http://ec.europa.eu/consumers/odr We do not participate in dispute resolution proceedings before a consumer arbitration board.

Data Privacy Policy:

General Information

The following information provides a simple overview of what happens to your personal data when you visit the website www.cleancoach-logistics-services.com. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text. Data Collection on our Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the imprint of this website mentioned above.

How do we collect your data? Your data is collected when you provide it to us. This may include data that you enter into a contact form. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g., internet browser, operating system, or time of page visit). This data is collected automatically as soon as you enter our website.

What do we use your data for? Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data? You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. For this purpose and for further questions regarding data protection, you can contact us at any time at the address provided in the imprint. Furthermore, you have the right to appeal to the competent supervisory authority.

Analytics and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is done primarily with cookies and analytics. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., communication by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Responsible Party

The responsible party for data processing on this website is:

CLEANCOACH, LOGISTICS & SERVICES S.L. Carrer del Verderol 11 B 07609 Puig de Ros / Llucmajor Spain

Phone: +34 637 885202 Phone: +34 637 868619 Phone: +49 157 50119302 Email: info@cleancoach-logistics-services.com Website: www.cleancoach-logistics-services.com

The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal email notification is sufficient for the revocation. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Direct Marketing (Art. 21 GDPR)

If data processing is carried out based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection according to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection according to Art. 21(2) GDPR).

Right of Appeal to the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing and, if necessary, a right to correction, blocking, or deletion of this data. For this purpose and for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Opposition to Advertising Emails

We hereby object to the use of contact data published within the framework of the imprint obligation to send unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Data Collection on Our Website

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions you desire (e.g., shopping cart function) are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files.” These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6(1)(f) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of the data entered into the contact form is therefore exclusively based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. An informal email notification is sufficient for the revocation. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter into the contact form remains with us until you request us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after processing your request). Mandatory legal provisions – especially retention periods – remain unaffected.

Data Processing (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, content organization, or change of the legal relationship (data inventory). This is done based on Art. 6(1)(b) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data about the use of our web pages (usage data) only to the extent necessary to enable or bill the user for the service.

The collected customer data will be deleted after the order is completed or the business relationship ends. Legal retention periods remain unaffected.

Data Transfer upon Contract Conclusion for Online Shops, Dealers, and Dispatch of Goods

We only transfer personal data to third parties if this is necessary within the scope of contract processing, such as to the companies entrusted with the delivery of the goods or the credit institution tasked with payment processing. A further transmission of the data does not take place or only takes place if you have expressly consented to the transmission. Your data will not be transferred to third parties without your express consent, e.g., for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Data Transmission upon Contract Conclusion for Services and Digital Content

We only transfer personal data to third parties if this is necessary within the scope of contract processing, such as to the credit institution tasked with payment processing.

A further transmission of the data does not take place or only takes place if you have expressly consented to the transmission. Your data will not be transferred to third parties without your express consent, e.g., for advertising purposes.

The basis for data processing is Art. 6(1)(b) GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

  1. Social Media

Facebook Plugins (Like & Share Button)

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the “Like” button on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our site, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information, please see Facebook’s privacy policy at https://www.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Twitter Plugin

Our website includes features of the Twitter service. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Retweet” feature, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Twitter. For more information, please see Twitter’s privacy policy at https://twitter.com/privacy.

You can change your privacy settings on Twitter in the account settings at https://twitter.com/account/settings.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

If your browser does not support web fonts, a standard font from your computer will be used.

For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and see Google’s privacy policy at https://policies.google.com/privacy?hl=en.

  1. Plugins and Tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6(1)(f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube at https://policies.google.com/privacy?hl=en.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

For more information on how Google handles user data, see Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Online Appointment Scheduling and Reservation Services

To schedule appointments or reserve services online, you may be asked to provide certain personal information. Please be assured that this information will only be used to manage your booking or appointment and will not be used for any other purposes.

Third-Party Privacy Policies

Please be aware that other websites you may visit through links provided on our website may have different privacy policies. We encourage you to review the privacy policies of those websites.

Changes to This Privacy Policy

We reserve the right to update or change our privacy policy at any time. Any changes will be posted here. You are encouraged to review this privacy policy periodically for any changes. Your continued use of our services after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.